ParrotFigurines.com
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TERMS AND CONDITIONS:
ParrotFigurines.com strives to stock only the finest quality products and supplies.  We make every effort to meet your high standards for quality products, accurate descriptions, reliable shipping, and exceptional customer service.

DESTINATIONS OUTSIDE THE UNITED STATES OF AMERICA:
We are starting to ship to international destinations. Due to international trade regulations, not all products are available in all countries. Please read item and page descriptions carefully to be certain we are able to ship your selection. If your country is not listed on our drop-down menu, please contact us and we will explore the option of adding your destination.

OUT-OF-STOCK ITEMS:
We make every effort to ensure that we will have adequate quantities of all your favorite products.  However, from time to time we may run out of something that we depend upon other manufacturers for.  If an item that is out of stock is on order and will arrive in a few days, it is our policy to hold your order until it comes in.  If you don't want your order to be held up for any item, you can request that we don't wait for out-of-stock items.  If something will take longer than normal to come it, we will try and notify you by e-mail of any shortage before we ship your order.  This will give you the opportunity to make adjustments or substitutions.  We ask that you keep an eye on your e-mail until you receive confirmation that your order is on its way.

PAYMENT:
Credit Cards only. 
Your total price for the products will be stated on your purchase receipt and you shall receive a confirmation of your order by way of e-mail to the address you indicate during the registration process.  Terms of payment are within the company's sole discretion, and payment must be received by the company prior to the company's acceptance of an order.  Payment for the products must be made by credit card or some other prearranged method.  The company reserves the right to reject any sale for any reason, including for a misprint in the price quotation or advertisement.  Product prices advertised do not include shipping and handling, which will be added to the price you pay.  There is no minimum order.
Orders may be submitted through this website.  We use a secure server which incorporates SSL Secured 128 bit technology.  All the information you submit upon checkout is encrypted while it travels over the Internet.  For those of you who do not wish to use your credit card online, you can call in your order to us at (614) 915-1447.  Since we are in constant persuit of new products, we may be out of the shop and not available to answer the phone even during normal business hours.  If you leave a message, we will return your U.S. phone call as soon as possible.   We will respond to international inquiries via e-mail.

SALES TAX:
All Ohio customers will be charged sales tax according to Ohio law.

SHIPPING:
ParrotFigurines.com will arrange shipping of the products to your address using a carrier of the company's choice, generally Federal Express, at the company's sole and absolute discretion.  The costs of shipping and handling will be shown on your purchase receipt.  The company will inform you of estimated shipments, but will not be responsible for delays in delivery due to events beyond its control, including shortage of materials, labor strikes, transportation failure, shipping company error, or acts of God.  Typically, we ship twice a week.  During peak seasons, we will ship more frequently.  If you need an order expedited, please phone us at (614) 915-1447.

INSPECTION OF PRODUCTS UPON RECEIPT:
You must examine the products when you receive them.  If any item is damaged or missing, you must notify the company at once.  The company will not consider any claim for damaged or missing items more than seven (7) days from the shipping date.
If you should experience a problem, question, or concern, please contact us immediately.  When making any purchases on our site, you agree to the following and are bound by the following:
You understand that, to promote biosecurity, all sales are final.  You agree to resolve any disputes directly with ParrotFigurines.com or our parent company, Cockatoo Creations.  In execution of any purchase, you agree not to file a chargeback or dispute any transaction with your issuing bank and understand that by doing so gives Cockatoo Creations the right to take legal action and enforce these conditions.  In the event that Cockatoo Creations must seek legal action to enforce these conditions or collect a debt, the defendant shall bear the legal fees.  Acceptance of merchandise or payment for such shall be deemed accepetance of these conditions.

WHOLESALE:
We do not wholesale.  Please do not ask.

We accept Visa, MasterCard, American Express, and Discover 

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Copyright 2006-2009
ParrotFigurines.com
Gahanna, OH
(614) 915-1447
customerservice@parrotfigurines.com